C. Weller

I have worked with KPN for the past four years as an NSO for both Leading Hotels of the World and now Preferred Hotel Group. Tricia Lam is a pleasure to work with and is very thorough and comprehensive with her clients’ needs. She is always clear as to exactly what she requires from me and my hotels and shares direct candid feedback throughout the site selection process. I wish all of my clients were half as detail-oriented as KPN. Rest assured you are always in good hands with Tricia Lam at KPN.  She knows her clients well and takes the time to truly understand their needs and is very fair in what she requests from her hotel partners. She has the expertise and experience in the industry to know both sides of the equation – hotel side and client side. I wouldn’t hesitate to recommend her services to any of my clients and look forward to our strong partnership moving forward.  She is a great advocate of Preferred Hotels & Resorts.”

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