Our job is to make you and your program successful. And we do it at no cost to you. The properties compensate us for bringing them more customers and business than you can do alone.
Founded in 1995 by Tricia Lam, KPN maintains strong partnerships with the world’s top hotel brands and independent properties. Prior to KPN, Tricia held executive positions with Hyatt Hotels & Resorts, Starwood Hotels & Resorts, Hilton Hotels (formerly Red Lion Hotels) and the Long Beach Convention & Visitors Bureau. She currently serves on the Associated Luxury Hotels Industry Advisory Council.
KPN is boutique by design. But our buying power is the same as large, full-service companies. The strategic decision to focus on hotel site selection and aggressive contract negotiation sets us apart and ensures a premium experience for you.
We collaborate as a partner on one aspect of your program; the aspect that you can outsource most easily.
Our decision to specialize avoids attempting to be “all things to all people” in meeting planning, which can dilute results. Instead, we keep a precise focus on what we do well. This ensures you get the best package possible and receive a consistent experience every time you engage us.
KPN has a phenomenal reputation for being a very tough but fair negotiator with the highest level of integrity. And that’s just the beginning. We create packages that represent the utmost value for your specific program and objectives. This can translate into tens of thousands — or even hundreds of thousands — of dollars in savings.
KPN Room Rates + Concessions = Savings and Value
With decades of hands-on experience, an impeccable track record and a passion for helping customers exceed program and financial objectives, KPN’s founder Tricia Lam has a stellar reputation in the industry. She has cultivated the respect of professionals in the highest executive offices at the world’s most prominent brands with her communication, work ethics and integrity. She also has access to independent properties, many of them boutique and highly unusual.
They genuinely want to do business with us. Together, we reach agreements that other companies cannot match. We have an inside track on obtaining the best competitive hotel packages possible.
KPN offers additional value in personalized service, problem solving and in staying available to you before, during and after your program. We approach each meeting with business objectives and budgets in mind. We listen, clearly define goals, execute meticulously and respond quickly.
When you plan a program, your reputation is at stake. KPN will ensure your hotel package and contract make you — and your program — a winner.