Partners

When working with KPN, you will experience true professionalism. They really understand their client’s needs. When we receive their RFPs, there is never a moment where we need to guess what is important to the client. They are experts at value engaging their clients and it is portrayed in the information given to us on the hotel side. KPN having the experience working in the hotel industry and as a client in the third-party space, they have the knowledge to be an advocate not only for their clients but for the hotel community as well.”

I have worked with KPN for the past four years as an NSO for both Leading Hotels of the World and now Preferred Hotel Group. Tricia Lam is a pleasure to work with and is very thorough and comprehensive with her clients’ needs. She is always clear as to exactly what she requires from me and my hotels and shares direct candid feedback throughout the site selection process. I wish all of my clients were half as detail-oriented as KPN. Rest assured you are always in good hands with Tricia Lam at KPN.  She knows her clients well and takes the time to truly understand their needs and is very fair in what she requests from her hotel partners. She has the expertise and experience in the industry to know both sides of the equation – hotel side and client side. I wouldn’t hesitate to recommend her services to any of my clients and look forward to our strong partnership moving forward.  She is a great advocate of Preferred Hotels & Resorts.”

I have had the pleasure of partnering with Tricia Lam in two different occasions and as explained to her customers, “they are so lucky to have her.” Tricia brings an incredible amount of patience, talent, amazing organization, and a eye for detail that I particulary admire. When contracting there is no question about what the supplier will be offering and what the customer will be receiving. She is fair, impartial, creative, and energentic about her career and above she is a true professional. I look forward to working with her even more in the future and highly recommend her talents to both hoteliers and customers!”

I have known Tricia for countless years. What I value and respect is her focus on her client’s needs and objectives while fairly working towards a win-win solution with the supplier community. She gets it. She balances things for the benefit of all involved. She is the epitome of “dotting an i & crossing the t”… all to proactively ensure programs and events are without avoidable surprises and a success all around. You want a PRO? Look no further!”

KPN industry relationships insure the customer fast responses from the hotels…allows KPN to secure the very best deals available for the customers KPN represents”

Greatest asset is KPN’s negotiation..to posture the ROI to the hotel properties and the relationships developed over the years…the service KPN provides will be any financial asset to any organization”

KPN…true professional in all aspects of the meeting planning process…adds credibility and guarantees the success of any event being planned”

I have worked with KPN since 1995…excellent at negotiating hotel contracts, has great communication and organizational skills and has a wide scope of knowledge about hotels and resorts.”